How to Order

Hi,

Thank you so much for coming over to our website!

In LOLO X GOGO, we aim to provide a variety product and services specifically designed for #modernparents.  For us, our costumer’s experience is the most important thing and we will always endeavor to provide you with a seamless and easy shopping experience.  Since there are a few product and services available, we set out a few guidelines below to assist you in making your purchase through our platform.

PARENT GEARS

To purchase the parent gears product, you simply just:

  • choose the desired product
  • click “add to cart” button
  • confirm quantity and price
  • check out (or continue shopping)
  • register to our website or check out as guest
  • fill your personal details
  • place your order
  • you will receive email containing order confirmation and payment instruction 

Upon receiving your payment confirmation, our small team personally hand picks, packs, and ships your order to you with love and care. At this time, all orders may incur up to 7 days of processing time. Processing and shipping times may vary due to unforeseen circumstances.

Please email our LOLOXGOGO team at halo@loloxgogo.com to inquire about expedited shipping if you are looking to receive your items by a certain date.

MONEY

All services under the Money category in our platform are provided by Integrita’.  

Integrita’ is an independent financial advisor firm lead by Ghita Angriany Argasasmita who is a Registered Financial Adviser (RFA).   Integrita’ and its team have years of financial services experience, particularly in personal finance advisory service.  Integrita’ has assisted for clients in a variety projects including comprehensive financial checkups as well as debt management assistance.   Their ultimate goal is to provide accessible financial advisory services and promote financial literacy.                  

To purchase the services under Money category, you simply just:

  • choose the desired service, please ensure you understand the scope of work of the relevant service prior making your purchase. 
  • click “add to cart” button
  • check out  (or continue shopping)
  • register to our website or check out as guest
  • fill your personal details
  • place your order
  • you will receive email containing order confirmation and payment instruction 

Upon receiving your payment confirmation, Integrita’ will further directly contact you to arrange a meeting and/or consultation session at a mutually convenient time and venue.   For certain services, Integrita’ will also request you to provide copies of your financial information for their further review.

Should your domicile is other than JABODETABEK, please make sure you have an active email and video call support.

Separately, you are require to sign an engagement letter agreement with Integrita’ following which Integrita’ will then commence working on the matter.

PLEASE READ OUR DISCLAIMER

As noted above, all services under the Money category in LOLO X GOGO platform is provided by Integrita’ and customer will be deemed to be Integrita’s direct client.

LOLO X GOGO does not participate in the servicing or the development and testing of these services, and as such does not assume any responsibility in regards to the services.  Therefore, LOLO X GOGO shall not be liable for, and customer agrees not to hold or seek to hold LOLO X GOGO or its officers, directors, employees or agents liable for, any loss, damages issues, due to the services provided by Integrita’, including but not limited to any advice, consultation, suggestion and/or recommendation.  

LOLO X GOGO will not hold any financial information in relation to the services (other than the basic personal details for the purpose of payment confirmation). 

ART

All service under the Art category is provided by our resident artist.  

The service charge for this service is Rp20,000 per character.  

To purchase the custom made cartoon drawing, you simply just:

  • choose the Art product
  • click “add to cart” button
  • confirm quantity of the character and price
  • check out (or continue shopping)
  • register to our website or check out as guest
  • fill your personal details
  • place your order
  • you will receive email containing order confirmation and payment instruction 

Upon receiving your payment confirmation, you will be requested to send us a photograph as a picture reference for our artist.  We can try to customize the cartoon to the extent we are able to; however, our artist style of drawing would generally look like we put in the picture in the product page. 

We will send you the final drawing via email within 2 – 3 working days in a form of JPEG file or PDF file. We do not provide a hard copy or printing service at this moment.   

xx

Hope this helps and happy shopping! Please do not hesitate to contact us if you have any questions on any of the above matter.

Love,

LOLO X GOGO